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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

From Monday 1 July 2024, NZ Post will no longer provide identity verification services for IRD number applications. 

The AA - New Zealand Automobile Association will continue to provide identity verification services with over 70 offices around the country, as well as AA mobile units delivering services to customers in more remote locations. 

IR offices also provide IRD number verification through Front of House customer service, and will continue to provide this as usual. 

Last updated: 25 Jun 2024
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