Update on issue: Debit interest charging from terminal due date instead of provisional tax date/s

This week, we began remediation to address the issue of debit interest being charged on provisional tax from the wrong due date.

We are still analysing customer data regarding other provisional tax issues. We plan to work out remediation and take any necessary actions by the end of the month.

We apologise for any inconvenience and concern this may have caused, and are grateful for your understanding as we work through this.