Planned service outages ─ November

We have planned service outages on 21-22 and 28-29 November 2026.

We will be carrying out planned disaster recovery testing over 2 weekends in November. During the testing, some of our online and phone services will be unavailable.

The affected services will include myIR, Gateway Services and our self-service phone line.

The planned outage periods are:

• 3pm Saturday 21 November to 9am Sunday 22 November
• 3pm Saturday 28 November to 9am Sunday 29 November.

The testing has been scheduled over the weekend to minimise disruption. 

We’ll send a reminder closer to the time.