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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

We have a planned system update scheduled for the weekend, from 1pm Saturday 12 September until about 10.30pm Saturday 12 September 2026.

Online services ─ including myIR, SPK2IR and gateway services ─ will be unavailable.

Any saved web requests for tax account registrations will be deleted during the outage. Please complete these before 12 September or add them again from 13 September.

During the outage:

  • any other saved drafts or web requests will not be affected
  • our website will remain available
  • you and your clients will be able to make payments through your bank.

Our phonelines and offices will resume normal hours from Monday 14 September 2026.

Last updated: 08 Sep 2026
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