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Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Our strategy is to make it easy for our customers to deal with us and to pay and receive the right amounts, whatever their circumstances. It has six interconnected strands.

We will continue to focus on modernising the revenue system over the next four years to further improve how we serve New Zealanders.

Last updated: 25 Nov 2021
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