Skip to main content

Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

There are many self-service options in myIR, or you can use myIR to send us a secure web message or document.

Self-serve using myIR

Skip the queue and log in to myIR to complete these common tasks, and more.

  • Update your address
  • Set up a direct debit payment
  • File your income tax return
  • Enter a donation tax credit

Log in to myIR

myIR help

Send us a message in myIR

To keep your personal information safe, we avoid using email. Send us a secure message in your myIR account. It will save you time because we'll already have your details handy.

Send a web message

You can also send us documents securely using myIR.

Send us a document in myIR


Was this page helpful?

What did you like about this page?

Please tell us how we could improve this page?

Thanks for sharing your opinion! Your feedback has been received.

Sorry there was an issue submitting your feedback, please try again later.

Last updated: 10 Aug 2026
Jump back to the top of the page