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We've upgraded our voice system You may notice some changes the next time you call us. Find out more

Check the 'Find my IRD number' tool

You can quickly find your IRD number by verifying who you are with us.

Find my IRD number

You can also find your IRD number:

  • in myIR
  • on payslips
  • on letters or statements we've sent you
  • on your KiwiSaver statement
  • on income details from your employer
  • by calling us.

Send us a message using myIR

To keep your personal information safe, we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

Call us

Location  Phone
New Zealand 0800 227 774
Overseas +64 4 832 5223

Additional countries can now call us for free from Australia, Canada, United States of America, China, Hong Kong Special Administrative Region, South Korea and United Kingdom:

Overseas customers ─ our tollfree numbers

Not fluent in English?

Call us on 0800 700 334 to listen to the service options more slowly. This number is especially helpful to anyone who is not fluent in English or people with hearing impairments. Open to callers from anywhere in the world.

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 6pm

Last updated: 27 Nov 2023
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