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You can make a credit or debit card payment to us 24/7 by calling our self-service phoneline. We accept Visa and Mastercard.

The bank charges a 1.42% convenience fee on all payments using a credit or debit card.

Before you start

Before you can use our self-service phoneline, you'll need to register for the voice ID service.

Verifying your identity

If you do not want to register for voice ID, you can still pay us by phone but call our contact call centre first for an initial set up. 

Call our contact centre
Your location Phone number
New Zealand 0800 227 774

You will need your IRD number and payment details (tax type, period and amount).

You do not need the period if you’re making a payment for:

  • ARR - arrangement
  • KSS - KiwiSaver voluntary contributions
  • LGL - legal decisions
  • NCP - child support liable parents
  • RUL - rulings and determinations
  • SBC - small business cash loans
  • FTR - fees for New Zealand foreign trusts.

Call 0800 257 777

Call our self-service phone line
Your location Phone number
New Zealand 0800 257 777

Enter your IRD number

Select the option that applies to you

If you are a: 

  • salary and/or wage earner, press '1' (salary and wages) then '5' (credit/debit card payment) 
  • self-employed, a business or organisation, press '2' (business enquiries) then '4' (credit/debit card payment).

Follow the prompts to complete your payment

Last updated: 03 Sep 2026
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