Between 18 and 22 April 2026 local authorities declared this severe weather a regional state of emergency event.
We may be able to help if you are in the Wellington region and your business or personal income is affected.
Contacting us
Our emergency helpline is 0800 473 566.
For other ways to contact us, see our contact page.
Natural disasters adverse emergency events contact us
See our website for more information on how we can help.
Natural disasters, adverse and emergency events
Help for you or your family
We may be able to help with your personal tax, KiwiSaver, or student loan payments. For child support or Working for Families payments, you’ll need to let us know if your situation has changed.
Help for you or your family in an adverse or emergency event
Taxation of relief payments
Any payment received between 18 April 2026 and 31 October 2026 to help with this severe weather event does not need to be included in your family scheme income, when calculating your Working for Families entitlement.
Help for your business
If you have a farm, a business or are self-employed, we can help you manage your business tax following an adverse or emergency event.
Help with your business tax in an adverse or emergency event
Customers outside of the affected region
For customers affected by this severe weather event in other regions or districts you can apply to us on a case-by-case basis for the same relief.
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