Skip to main content

New Plymouth office closure | The New Plymouth office is temporarily closed for upgrades and is expected to reopen on Wednesday 12 February.

Gisborne office temporarily closed | Our Gisborne office will be closed from 12pm 14 February 2025 until 10.30am 26 February 2025. For anything urgent, you can call our contact centre.

If your client has been issued an 'Income tax – more information' request, please check and complete it as soon as you can. This will help your client to be aware of their tax position and receive any refund they may be entitled to, including Working for Families.

Your Unfiled returns report will help you to work out which clients still have 'Income tax – more information' requests that need to be checked and completed.

Unfiled returns report

What you need to do

Before 31 March 2025, confirm your clients’ income is correct and add any additional income and expenses.

Ensure your clients’ bank account details are up to date so that any credits can be refunded directly to their account. You can find more information on our website.

Individual income tax for clients of agents

You can finalise the assessment in myIR. If you are using Gateway Services to file income tax returns, you may be able to change and finalise the more information request using your software. Talk to your software provider to see if this is possible.

Last updated: 14 Jan 2025
Jump back to the top of the page