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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6am Saturday 14 to around 6pm Sunday 15 March while we complete some system upgrades. Planned system outage in March 2026

From 1 April 2026, Best Start will be income tested from the 1st year, aligning it with the approach already used in years 2 and 3. The annual rate will increase to $4,041.

Babies born on or after 1 April 2026

  • Existing Working for Families (WfF) clients can still use SmartStart to notify us of a birth.
  • New clients must apply for WfF first before Best Start can be assessed.

Babies born before 1 April 2026

  • Clients will continue to receive the full 1st year Best Start entitlement.
  • If their 1st child was born before 1 April and they apply for WfF after 1 April 2026, SmartStart cannot be used for their 1st child — they must apply directly to us.
  • Once you're registered for WfF, any further children can be added through SmartStart.
Last updated: 18 Feb 2026
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