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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

If you have been affected by the severe weather conditions, you do not need to contact us right now. Please focus on recovering from the damage caused.

If you are a tax agent and your client has been affected, please support them as needed.

Contact us

When you can, please contact us in myIR including the word ‘weather’ or call us on our disaster line 0800 473 566. 

Help for you, your family or your business tax

We may be able to help:

  • you
  • your family
  • your business 
  • your client

Help for you or your family in an adverse or emergency event

Help with your business tax in an adverse or emergency event

Last updated: 13 Apr 2026
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