Revenue
- Tax revenue was $104.5 billion
- 2022: $100.6 billion
- 2021: $93.8 billion.
- We identified or assured $973 million in revenue through our interventions.
- 89% of the tax payments made by customers were on time.
- 2022: 89%
- 2021: 90%.
Social policy payments
- 83% of student loan customers met their repayment obligations.
- 70.8% of child support assessments were paid on time.
- 67% of Working for Families customers who received their payments during the year were paid within 20% of what they should have, with the remaining customers paid out at year end (provisional figures as at 30 June 2023). This involves our work to help customers get paid the right amounts during the year and avoid an overpayment that can lead to debt.
- 2022: 64%
- 2021: 66%.
Making it easier for customers
- 88% of customers who received automatically issued individual income tax assessments this year had nothing to do (provisional figures as at 30 June 2023).
- 65% of customers found us easy to deal with
- 2022: 65%
- 2021: 67%.
- 59% of new customer debt was resolved within 6 months
- 2022: 62%
Effective and efficient
- 99% of income tax, GST and employment information returns were filed digitally
- 2022: 99%
- 2021: 98%.
- It cost 43 cents to collect every $100 of tax revenue.
- 2015: 80 cents.
- We’re on track to reduce our carbon emissions by 43% by 2025, from a baseline year of 2018–19.
Last updated:
18 Dec 2023