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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

Everything starts and ends with people—their capabilities and how they work enable IR to deliver services to customers and bring in revenue efficiently and effectively.

IR’s people experience remains positive and continues to improve, with three quarters of people saying they feel good or very good about their work experience this year. A positive people experience supports retention and high performance and attracts diverse, capable people.

Last updated: 05 Dec 2024
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