As part of our aspiration to improve oranga (wellbeing in its widest sense) for all New Zealanders, we are growing our capability to deliver to Māori customers, who represent a large and growing part of the New Zealand economy. Our approach includes the following:
- Within our Community Compliance group, we provide a Kaitakawaenga Māori service. Regular engagements take place in marae and clinics to assist with tax compliance and to support whānau with getting the right social policy entitlements.
- Incorporating Māori voices and worldviews in policy and service design through the Tax and Social Policy Māori Reference Group.
- IR is designing and developing a learning programme to support our people to build their Māori cultural capability and help create better outcomes for Māori customers. As well as providing foundational learning for all IR people, the programme will cater for the small percentage of roles that need higher levels of expertise.
IR is not currently responsible for Treaty of Waitangi settlement commitments and so is not required to provide an update in accordance with the He Korowai Whakamana framework.
Last updated:
05 Dec 2024