Te ratonga ki ētahi atu reo - whakapā mai Services in other languages - contact us

Find ways to contact us if you are not fluent in English or would like to use another language.

Call us and ask for an interpreter

If you want to speak in your own language, you can ask for an interpreter when you call us. 

Call us and answer the phone questions or prompts that you are able to complete. When a customer service officer answers your call, ask for the language you want to use and we'll set this up for the rest of your call.

Calling toll-free from overseas

If you are overseas, you may be able to call our toll-free numbers depending on where you are calling from.

Toll-free numbers for overseas callers 

Tax information in your language

We have some pages translated into certain languages.

Māori

简体中文

Get your documents translated

If you need documents partially or fully translated, you can either use:

• the Translation Service
• any of the approved translators listed by Waka Kotahi - New Zealand Transport Agency. 

Translating documents into English (govt.nz - information for the Translation Service)

Approved translators (nzta.govt.nz - Waka Kotahi - New Zealand Transport Agency)

Send us a message in myIR

If you're comfortable with English or have someone who can help you translate, you can send us a message in myIR. It's our online tool for helping you manage your taxes, including contacting us.

Log in to myIR

Send a web message

Register for myIR

If you do not have myIR, it's a good idea to sign up for it. You can use it for most of what you need to do for your taxes. You'll need to get an IRD number before you can register for a myIR account.

IRD numbers

Register a myIR account