Use these details to contact us about income tax for businesses and individuals.
Call us about income tax
| Your query | Phone number | Current call wait times |
|---|---|---|
| Personal (within NZ) | 0800 227 774 | Call wait times unavailable |
| Business (within NZ) | 0800 377 774 | Call wait times unavailable |
| Personal (overseas callers) | +64 4 832 5223 | Call wait times unavailable |
| Business (overseas callers) | +64 4 832 5205 | Call wait times unavailable |
Calling hours (New Zealand time)
Our calling hours are Monday to Friday, 8am to 6pm.
Calling toll-free from overseas
If you are overseas, you may be able to call our toll-free numbers depending on where you are calling from.
Toll-free numbers for overseas callers
Get help with hearing or language
Find out about our language and accessibility options for Deaf and hearing-impaired services, and services in other languages.
This includes an option to listen to our services more slowly when you call us.
Language and accessibility options
Write to us about income tax
Our postal address is:
Inland Revenue
PO Box 39090
Wellington Mail Centre
Lower Hutt 5045
New Zealand
Contact us in myIR
There are many self-service options in myIR, or you can use myIR to send us a secure web message.
Contact us about the temporary loss carry-back (LCB) scheme and Small Business Cashflow (loan) scheme (SBCS)
Before you contact us, check out the information on our website, as it may have the answer you're looking for.
Temporary loss carry-back scheme
Small Business Cashflow (Loan) Scheme
If you have more questions or requests for either of these schemes, you can send a secure message in your myIR account – for the LCB scheme, select 'Income Tax', message category 'Other' and message type Loss carry-back scheme'.
Our team will contact you as soon as they can.
What did you like about this page?
Please tell us how we could improve this page?
Thanks for sharing your opinion! Your feedback has been received.
Sorry there was an issue submitting your feedback, please try again later.