Families and individuals

Use these details to contact us about debt and refunds, support for families, student information or KiwiSaver.

Pages in this section

Debt and refunds - contact us How to contact us to find out about debt and refunds.
Child support - contact us Find contact details for child support when calling from New Zealand or overseas. There are a number of options available using self-service if you’re voice ID verified.
Working for Families and Best Start - contact us Contact us about financial support to raise a family.
FamilyBoost - contact us Contact us about FamilyBoost childcare payments.
Paid parental leave - contact us Contact us about your paid parental leave payments.
Student loans - contact us
Get in touch with us if you have questions about your student loan balance, repayments, or you're going overseas.
Fees Free - contact us Contact us if you have a query about Fees Free.
KiwiSaver - contact us For questions about your KiwiSaver account including your balance, contact your KiwiSaver provider. For questions about your KiwiSaver information in myIR, contact us.

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Ngā whānau me ngā tāngata takitahi – whakapā mai Families and individuals - contact us