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Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

Cost of Living Payment Eligible customers will have the payment automatically paid into their bank accounts by the end of the day 3 October 2022. The payments will be staggered and Credit Union customers may not receive their payment until 4 October 2022. Cost-of-Living-Payment

On 1 June 2021, the Minister for Rural Communities, Damien O’Connor, declared the flooding in Canterbury to be a medium-scale adverse event. This is affecting taxpayers’ ability to comply with their tax obligations, including filing and paying on time.  

Income equalisation scheme - withdrawals

Normally income equalisation deposits are not available for refund until 12 months after the deposit is made. However, we do have discretion to allow early refunds, particularly in the case of a medium-scale adverse event or when the person is suffering serious hardship.

All applications for an early refund must be in writing and will take approximately 20 days to process. Remember that the refund will be income in the year that the application is made unless it is elected to treat the refund as income in the prior income year where the application for refund is made in the specified period.

For more information on income equalisation and deposits, please refer to our Standard Practice Statement 19/03 Income equalisation deposits and refunds.

Standard Practice Statement 19/03 Income equalisation deposits and refunds


For more information, please contact us on our emergency helpline 0800 473 566.

New Zealand legislation

Income Tax Act 2007:

  • Section EH 4(4)
  • Section EH 15(3)
Last updated: 07 Jul 2021
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