Unable to file or pay your tax on time because of an adverse or emergency event

We can help if you are unable to file or pay your tax on time during a natural disaster, adverse or emergency event. We may be able to write off some tax, penalties or interest, and we can help you set up an instalment plan.

You do not need to contact us right now. Get in touch when you reasonably can. You may still receive computer generated letters and notifications from us, however we understand if you’re putting your immediate response and recovery first.

Apply for financial relief

We may be able to write off all or some of your tax owing, and penalties and interest charged, depending on your situation.

Apply for financial relief - individuals in New Zealand

Apply for financial relief - companies, partnerships and trusts

Paying in instalments

Once you know what you can afford to pay, you can set up an arrangement to pay in instalments. You can set this up in myIR or over the phone with us. This will stop late payment penalties.

Paying by instalments

Penalties

We can waive penalties if an adverse or emergency event stopped you from being able to pay or file on time. You will still need to file the relevant return and pay the tax as soon as reasonably possible. Contact us once you have made payment.

Waiving payment penalties

Interest

For some emergency events we can remove interest that has been charged, if you were affected. If you’ve been affected by an emergency event, find out if your interest can be removed. You will need to check the page below for the specific event.

List of events where we offer extra help

Contact us

If you need to talk to us, we have several options.

Natural disasters, adverse and emergency events - contact us

You can also get in contact with a tax agent for professional advice (for example, an accountant, bookkeeper, or lawyer).