There are 2 reasons you might not be able to get the security code using your email:
- You have a new email address.
- You cannot remember the login for the email you used to set up 2SV.
If you have a new email address or cannot get into your current emails to access the security code, you will need to call us.
General enquiries and myIR support - contact us
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Last updated:
08 May 2026