Problems with two-step verification

Tips if you cannot get your security code from the verification method you set up.

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Common problems with your phone or authenticator app Helpful tips if you cannot get the security code to log into myIR.
Problems with getting your security code by email There are 2 reasons you might not be able to get the security code using your email.
The security code is not coming through to your email
Try these tips if you’re having trouble getting your security code email to log into myIR.
You only have 1 two-step verification method and it is not working If you only have one way to get your security code to log into myIR and it is not working, you will need to contact us.