Before you start
To create a myIR account you'll need your:
- name
- email address
- phone number.
Create a myIR web name
Your web name is what will be displayed on your myIR account.
It is not your myIR user ID and can be different to your legal name.
Swear words or offensive comments should not be added in your name.
Create a myIR user ID
You'll need to check the availability of your chosen user ID.
If your user ID is not available, you'll need to choose another one.
Choose how you want us to contact you
By choosing to register for myIR, you're agreeing to receive electronic communications from us. This means we'll stop sending you paper statements, notices, and some types of correspondence. Instead, we'll let you know when you have letters or secure messages in myIR. You can choose to be notified by:
- email, or
- mobile
Conditions of use - myIR Secure Online Services
Choose the purpose of your account
By choosing the purpose of your registration, your account will be personalised with the next steps for you.
The options are:
- Add an existing IRD number to your account.
- Apply for a new IRD number for an individual (including a new arrival).
- Apply for a new IRD number for a business or organisation.
If you choose the wrong option, you can find all the options under the 'I want to...' tab.
Create your password and set up two-step verification
For a strong password, we recommend combining 4 words. Uncommon words are better. Avoid passwords used on other websites.
Passwords must be between 12 and 255 characters long.
Passwords cannot include:
- more than 2 of the same numbers in a row
- more than 3 of the same letters in a row
- common sequential keyboard combinations
- commonly used password terms
- your user ID.
Examples of sequences and words that cannot be included: qwerty, zxcv, bbbb, 12345, 112233, 007, 1995, 2002, P@ssword, letmein, secret, changeme, remember, openup.
Along with your password you’ll need to use at least 1 other method of two-step verification.
Set up two-step verification for myIR
Add your IRD number to your myIR account
If you already have an IRD number, you can request this be added to your myIR account. You’ll then need to activate your access by text message or by calling us.
To use text message, you'll need to provide your mobile number. If this matches the number we have on record for you, you'll receive an activation code by text.
If we do not have a mobile number on record for you, or the number you've provided does not match our records, we’ll let you know and you'll need to call us.
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