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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

The data and information we hold and the infrastructure to support it is a key asset for government. We have strong foundations in place to protect its integrity. We aim to:

  • Make the best use of the data held in our core system.
  • Automate or remove low or no value work or provide customers with self-service options.
  • Ensure the data assets we create deliver what is needed and do not require significant effort from us, customers, or third parties.
  • Consider how best to make the data we hold available to deliver on broader government outcomes.
  • Maintain relevant government standards.
Last updated: 09 Jan 2025
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