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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

To support our work in these areas, we’ll continue to improve our planning processes and how we deliver changes to ensure that our resources and funding are focused on the areas that will support Government priorities and improve compliance. Wherever possible, we’ll reuse capabilities we already have, rather than creating bespoke solutions. We’ll also work to continuously improve how we deliver our day-to-day services to ensure we’re delivering the most value for New Zealanders.

Last updated: 09 Jan 2025
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