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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

Most digital interactions with the tax system are now handled by third party software and cross government information sharing. We’ll build further on this by working more closely with third parties to design and deliver digital solutions that support customer compliance and reduce effort for them.

We’ll focus on further building our digital capabilities to support compliance by:

  • Ensuring our people know how to use the digital tools we already have.
  • Investing in digital solutions that deliver greater value.
  • Ensuring our digital systems remain secure and stable and responsive to changing demands.
Last updated: 09 Jan 2025
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