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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6am Saturday 14 to around 6pm Sunday 15 March while we complete some system upgrades. Planned system outage in March 2026

If you’ve saved a draft receipt for donation tax credits in myIR, you’ll need to submit it before we can work out your tax credit.

We only keep draft donation receipts for 50 days. If you started your submission more than 50 days ago, you'll need to start again.

Submit a donation receipt

Before you begin

Check that the organisation you donated to is on our approved list and that your receipt meets all the requirements.

Approved donee organisations

Check your donation receipt is correct

In myIR, select your donation tax credit account

Select the 'More' tab then 'Search submission'

Select the 'Donation tax credit receipts' link under 'Saved drafts'

Select 'Continue editing'

Finish the submission

You can complete your submission from where you saved it last. You can use our instructions for submitting a donation receipt for more guidance.

Submit a donation receipt

Log in to myIR

What happens next

We will contact you if we need any more information. 

Our current processing times are available on our website. It may take longer to process your credit if we need more information from you, if your income tax return is being processed or if your claim is chosen for further review. 

Current processing times

Last updated: 09 Jun 2025
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