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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

Individualised funding and other disability support service payments are government-backed programmes that pay for services to support people with disabilities. It lets people with disabilities decide what to do with the funding they're given.

Individualised funding customer definitions

Clients are either the person with a disability or their agent, which is often a relative or caregiver. An individualised funding agent is sometimes called an individualised funding manager.

Hosts or individualised funding (IF) hosts are contracted by Disability Support Services (DSS) to help disabled people with individualised funding.

Service providers are the people who provide services to people with disabilities. They're also called support workers. They can be employees, contractors or private domestic workers.

What are my individualised funding obligations?

If you are receiving individualised funding for support services, it is important to determine what your income tax commitments are to avoid end-of-year penalties.
Last updated: 03 Jul 2026
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