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Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

If you have a disability, you may be able to get money paid directly into your bank account to pay for the support services and products you need (for example, home help, a wheelchair or transport to the doctor). These payments let you decide what services to buy with the funding you’re given.

Programmes include:

Individualised Funding - a Ministry of Health programme

Enabling Good Lives Waikato

Personal budgets - part of Mana Whaikaha

I Choose

Income tax

This funding is not treated as income, which means:

  • you do not pay income tax on it
  • you do not need to include it in your end of year assessment
  • it does not count as income for the purposes of student loans, Working for Families Tax Credits and child support.

Goods and services tax (GST)

You do not need to pay GST when you use this funding to pay for disability support services. However, if your service provider is GST-registered, they will charge you GST. You cannot claim GST for funding expenses.

Employing a service provider (support worker)

When you hire a service provider, what you need to do depends on whether they are:

  • an employee
  • a private domestic worker
  • a contractor.


If you employ a service provider who is not a private domestic worker, you'll need to register as an employer. You'll need to deduct PAYE, child support, KiwiSaver and student loan repayments from the money you pay your employee or contractor.

Register as an employer

Private domestic workers

Your service provider is a private domestic worker if you answer 'yes' to all these questions:

  • Is your home only used as a residence (not an office)?
  • Do they work for you in your home?
  • Is their work totally separate from any business you do?
  • Do you pay them directly?
  • Do they work for you part-time (no more than 30 hours a week on average)?
  • If your service provider is a private domestic worker, they will take care of their own taxes.


If you hire a service provider who is a self-employed contractor, you do not need to register as an employer. The contractor will take care of their own taxes. If the contractor is GST registered they will charge you GST for their work.

Record keeping

If you get individualised funding, you need to keep a record of the date and amount of every individualised funding payment you receive.

If you're an employer, you need to keep a record of the wages you pay, including all your pay sheets and PAYE payment receipts. You must keep these records for at least 7 years.

If your service provider is a contractor, you need to keep full and accurate records of:

  • who you paid
  • the amount you paid
  • the date of each payment.
Last updated: 05 Oct 2020
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