Contact us about your paid parental leave payments.
Before you call us, check out the information on our website. We may have the answer you're looking for.
Applications for paid parental leave
Transfers of paid parental leave
Call us about paid parental leave
| Your query | Phone number | Current call wait times |
|---|---|---|
| Individuals | 0800 767 287 | Call wait times unavailable |
| Caregivers in business | 0800 377 774 | Call wait times unavailable |
| Overseas callers |
+64 4 832 5215 | Call wait times unavailable |
Calling hours (New Zealand time)
Our calling hours are Monday to Friday, 8am to 5pm.
Calling toll-free from overseas
If you are overseas, you may be able to call our toll-free numbers depending on where you are calling from.
Toll-free numbers for overseas callers
Get help with hearing or language
Find out about our language and accessibility options for Deaf and hearing-impaired services, and services in other languages. This includes an option to listen to our services more slowly when you call us.
Language and accessibility options
Contact us in myIR
There are many self-service options in myIR, or you can use myIR to send us a secure web message.
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