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Contact us about FamilyBoost childcare payments.

Call us about FamilyBoost

Your query
Phone number Current call wait times
All queries 0800 767 287 Call wait times unavailable

Calling hours (New Zealand time)

Our calling hours are Monday to Friday, 8m to 6pm.

Calling toll-free from overseas

If you are overseas you may be able to call our toll-free numbers, depending on where you are calling from.

Toll-free numbers for overseas callers

Get help with hearing or language 

Find out about our language and accessibility options for Deaf and hearing-impaired services, and services in other languages.   

This includes an option to listen to our services more slowly when you call us.  

Language and accessibility options

Write to us about FamilyBoost

Our postal address is:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Contact us in myIR   

There are many self-service options in myIR, or you can use myIR to send us a secure web message.  

Send us a message in myIR


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Last updated: 10 Aug 2026
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