Before you contact us, check out the information about Fees Free. We may have the answer you are looking for.
Contact us in myIR
There are many self-service options in myIR, or you can send us a secure web message about Fees Free.
Call us about Fees Free
| Your query | Phone number |
|---|---|
| Within NZ | 0800 227 774 |
| Overseas callers | +64 4 832 5223 |
Calling hours (New Zealand time)
Our calling hours are Monday to Friday, 8am to 6pm.
Calling toll-free from overseas
If you are overseas you may be able to call our toll-free numbers, depending on where you are calling from.
Toll-free numbers for overseas callers
Get help with hearing or language
Find out about our language and accessibility options for Deaf and hearing-impaired services, and services in other languages.
This includes an option to listen to our services more slowly when you call us.
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