Skip to main content

Some services unavailable 16 - 17 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 16 November to 9am Sunday 17 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

Applications for paid parental leave

Transfers of paid parental leave

Call us

Enquiry Phone Current call wait times
Individuals 0800 227 773 Call wait times unavailable
Caregivers in business 0800 377 774 Call wait times unavailable
Overseas callers
+64 4 832 5215 Call wait times unavailable

Additional countries can now call us for free from Australia, Canada, United States of America, China, Hong Kong Special Administrative Region, South Korea and United Kingdom:

Overseas customers ─ our tollfree numbers

Calling hours

Our contact centres are open for enquiries (NZ time):

Monday to Friday, 8am to 6pm

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Maori

Last updated: 08 Dec 2023
Jump back to the top of the page