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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

Call us about Working for Families

 
Enquiry Phone number Current call wait times
Individuals 0800 227 773 Call wait times unavailable
Caregivers in business 0800 377 774 Call wait times unavailable
Overseas callers +64 4 831 2251 Call wait times unavailable

Calling hours

Our contact centres are open for enquiries (NZ time):

Monday to Friday, 8am to 6pm
Saturday, 9am to 1pm

Write to us about Working for Families and Best Start

Postal address:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Maori

Last updated: 28 Apr 2021
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