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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

You can choose someone to act on your behalf or on behalf of your organisation. This means they can contact us about your taxes, complete your tax returns and forms and they may be able to manage your account in myIR.

You need a key office holder if you or your organisation applies to be an intermediary like a tax agent.

Key office holders


Individuals can choose a nominated person. Businesses and organisations can also appoint an executive office holder.

Last updated: 28 Apr 2021
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