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Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

Cost of Living Payment Eligible customers will have the payment automatically paid into their bank accounts by the end of the day 3 October 2022. The payments will be staggered and Credit Union customers may not receive their payment until 4 October 2022. Cost-of-Living-Payment

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Log in to myIR

How to send a message in myIR

Call us

Enquiry Phone Current call wait times
New Zealand 0800 221 221 Call wait times unavailable
Australia 1800 504 042 Call wait times unavailable
Overseas +64 9 984 2537 Call wait times unavailable

Calling hours

Monday to Friday 8am to 5pm (New Zealand)

Write to us about child support

Postal address:

Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Maori

Last updated: 28 Apr 2021
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