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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Log in to myIR

How to send a message in myIR

Call us

Enquiry Phone Current call wait times
New Zealand 0800 221 221 Call wait times unavailable
Australia 1800 504 042 Call wait times unavailable
Overseas +64 9 984 2537 Call wait times unavailable

Calling hours

Monday to Friday 8am to 5pm (New Zealand)

Write to us about child support

Postal address:

Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Maori

Last updated: 28 Apr 2021
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