Audio and visual transcript
Scene 1
Visual
Teal background with the words “Discover your perfect career fit as a Customer Compliance Specialist (CCS)”. Two staff members walking up the stairwell. Three staff members working at their sit/stand desks. Hayden, Melissa, and Sameer working in a library space. Melissa wearing a headset while smiling. Melissa standing in front of the teal background and talking to the camera.
Audio
Hayden
The thing I love the most about working at IR is a breadth of work that's available.
Melissa
Every day is different.
There are continuous growth and career opportunities which help me continue to love the job I do.
Scene 2
Visual
Bevan standing in front of the teal background and talking to the camera. Hayden, Sameer and Bevan talking and collaborating. Bevan and Sameer walking up the stairs. Sameer standing in front of the teal background and talking to the camera. Hayden working at his desk. Melissa standing in front of the teal background and talking to the camera.
Audio
Bevan
As a CCS, I work with a wide variety of customers ranging from individuals to small businesses to large companies.
We work with the customers and often their representatives in order to identify and solve complex compliance issues.
Sameer
So with our role, the main thing here is helping customers in terms of compliance and making sure that they get their tax returns right.
Melissa
I love that the CCS role aligns with my own values.
It means I work with passion and everyday at work fills my cup.
If you are data and insights driven, the CCS role is for you.
Scene 3
Visual
Hayden and Bevan talking. Hayden standing in front of the teal background and talking to the camera. Sameer smiling and talking to the camera. Melissa and Bevan working at a desk, collaborating on a project together.
Audio
Hayden
The moment I stepped in the door, I felt welcome and a part of the team immediately.
Sameer
The most amazing people I've met over their own perspectives and ideas and when you're working with them, you just get to learn so much.
Melissa
We have a range of diversity and experience within our team.
The one thing we do have in common is the passion for the work that we do.
Scene 4
Visual
Bevan standing in front of the teal background and talking to the camera. Hayden picks up a book off a shelf while Sameer and Melissa discuss some information written in a book. Hayden, Sameer and Melissa having an open discussion – everyone is smiling. Sameer standing in front of the teal background and talking to the camera. Hayden, Sameer and Melissa sitting in the cafeteria drinking coffee and talking. Hayden standing in front of the teal background and talking to the camera.
Audio
Bevan
IR offers a range of support, whether that be external study or internal training.
Sameer
IR offers many opportunities for its employees.
Tons of training, lots of online learnings and courses to upskill.
Melissa
From my degree to Chartered Accountancy, they have been with me every step of the way.
Hayden
IR has a very strong work life balance.
I am constantly challenged the work I do.
On the other hand, I am supported in my own endeavours outside IR.
If you like variety in your work where no 2 days are the same, then join IR.