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Delays to response times: It is taking longer than usual for us to answer calls and myIR messages. This is because of the demand for COVID-19 business support, and the impact COVID-19 is having on our teams. We appreciate your patience and will respond as soon as we can. If possible, please contact us through your myIR account. Log in to myIR

COVID-19 Support Payment (CSP): Applications for the CSP are now closed. Due to the large number of applications for the CSP, there may be a delay in approving some applications. Find out more about the CSP

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Unclaimed money is money left untouched by its owner in organisations like banks, or with a person such as a solicitor. The length of time that passes before it becomes unclaimed money is generally 5 years. In certain cases it can be less than 5 years. 

After the organisation, or person has been unsuccessful in trying to find the owner, most unclaimed money is transferred to us, the Public Trust or Treasury.

We administer unclaimed money that comes under the Unclaimed Money Act 1971. Some examples are:

  • deposits in banks and financial institutions
  • money in solicitors' trust accounts
  • unpaid wages and employee benefits (including unpaid holiday pay)
  • proceeds of life insurance policies.

Some types of money are not considered unclaimed under the Act and are managed by Treasury. These include:

  • any unclaimed money covered by the Public Finance Act 1989
  • bona vacantia or ownerless money
  • other types of property such as cryptocurrencies

Treasury has examples showing which types of unclaimed money are held by other agencies.

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