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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

We keep a list of current tax agents and key office holders. This list keeps track of organisations and people that have tax agent status.

Our account managers are responsible for this list.

Declining your tax agent application

We may decline your application for tax agent status. This could happen if you or a key office holder:

  • are an undischarged bankrupt
  • are a company under liquidation, voluntary administration or receivership
  • are not allowed to be a company director by the Registrar of Companies
  • have a criminal offence or unsatisfactory compliance record
  • may affect the integrity of the tax system.

Removal from the tax agent list

We will try to resolve any issues that affect your ability to be a tax agent. However, the Commissioner can decide to remove you from the tax agents list.

A formal review and assessment may take place when an issue is found.

Approved advisor groups

Approved advisor groups give tax advice and follow a certain code of conduct. The groups are approved by the Commissioner. They meet requirements under section 20B(5) of the Tax Administration Act 1994.

The organisations that have approved advisor group status are:

  • The New Zealand Institute of Chartered Accountants
  • Accountants and Tax Agents Institute of New Zealand
  • CPA Australia
  • Chartered Accountants Australia and New Zealand
  • Institute of Certified NZ Bookkeepers.

Tax advisors in approved advisor groups can claim the right of non-disclosure on behalf of a taxpayer.

Last updated: 03 Apr 2020
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