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Offices closed All Inland Revenue offices are currently closed to the public to help limit the spread of COVID-19.

COVID-19 - Level 1 and Level 2 If you've been affected by COVID-19, we may be able to help. Find out more

If you’re having trouble paying off your tax debt, we can work with you to come up with a solution. It's important you tell us early so we can work out ways to help you before the situation gets worse.

Instalment arrangements

You can make an instalment arrangement with us online.

Apply for an instalment arrangement in myIR

Contact us to discuss your options

We’ll talk to you about your options. This could include:

  • setting up an instalment arrangement to repay an agreed amount over time
  • writing off an agreed amount if we decide that full payment will cause you serious hardship. 

Email us - Log in to myIR

Contact us - Debt and refunds

Information we may ask you for

We'll ask you for information so we can understand and assess your situation. We'll then let you know your options.

We may ask you to send us a Disclosure of financial position - IR590 form.

If you’re a business customer we may also ask you to send us a Twelve month cash flow forecast - IR591.

Send a Disclosure of financial position - IR590

Send a Twelve month cash flow forecast - IR591