We successfully completed our planned internal system upgrade last weekend. As we noted in earlier communications, another update is needed in December so we can work on student loans.
An update will take place over the weekend of Saturday 6 and Sunday 7 December. Our myIR, gateway services, self-service phonelines and other systems will unavailable during this time.
What this means for you
We expect our systems to be unavailable from 6am Saturday 6 December until late evening Sunday 7 December. We will provide an update about the times when these have been confirmed.
Our website will remain available. Tax agents and clients will be able to make payments through their normal bank channels during the shutdown.
Our phonelines and offices will be back to normal hours on Monday 8 December.