Skip to main content

New Plymouth office closure | The New Plymouth office is temporarily closed for upgrades and is expected to reopen on Wednesday 12 February.

Gisborne office temporarily closed | Our Gisborne office will be closed from 12pm 14 February 2025 until 10.30am 26 February 2025. For anything urgent, you can call our contact centre.

We use our Performance Measurement Framework to monitor the progress we’re making towards the outcomes we want to achieve for New Zealanders through the services we provide. Our Performance Measurement Framework has 4 layers.

  • Our outcomes.
  • Customer outcomes.
  • Our services.
  • Our organisational health.

We use information about our performance in each layer to tell the story of how Te Tari Taake Inland Revenue is performing.

Our Performance Measurement Framework

Last updated: 16 Sep 2022
Jump back to the top of the page