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Rotorua office temporarily closed | Our Rotorua office will be closed from 12pm 17 January 2025 until 30 January 2025. For anything urgent, you can call our contact centre.

In October 2023, we released a new strategy that sets out what we’re striving for as an organisation over the longer term. 

In Our Strategy, we share our aspiration:

Improving oranga for current and future generations.

We recognise that we make our biggest contribution to oranga through economic activities including collecting and distributing money.

Our Strategy identifies how we add value to New Zealand through our 3 roles—being effective and efficient, active stewardship and making a broader contribution across the Public Service.

  • Being effective and efficient is doing what we do in the best ways for the best results.
  • Stewardship is actively making sure what we’re responsible for is fit for purpose today and tomorrow.
  • Making a broader contribution means we will work across the Public Service to deliver more for New Zealand.

Having a long-term strategy helps us make choices and prioritise actions which will move us closer towards achieving our aspiration and delivering the right outcomes for New Zealand now and in the future.

Last updated: 05 Dec 2024
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