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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

The death of a family member or friend is a difficult time. If you look after the estate of someone who has died, there's often tax and other financial matters to take care of. For example, you may need to file a final income tax return or make child support payments.

You need to be legally able to act on behalf of the person who died. You might have been given this responsibility in their will.

Letting us know someone has died makes sure:

  • we pay any tax refund due to the person who died to their estate
  • there will be no more penalties on tax owing
  • any child support owed is paid, or any child support due is paid to their estate
  • we know about any changes to a Working for Families situation
  • we take care of any student loans
  • we transfer any KiwiSaver funds we hold to their estate and let the KiwiSaver provider know.
Last updated: 17 Nov 2020
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