There are two options for instalment arrangements available for your clients.
If your client has a myIR account you can:
You must have approval by the signing authority of the bank account payments will be made from. We'll email your client for authorisation before we approve your request.
You can set up instalment arrangements and pay by direct debit for the following accounts when you're linked to them. If the direct debit needs to include any other account types you won't be able to use this service.
You can submit an instalment arrangement proposal online. We'll need your client's:
We also need to know the amount they're proposing to pay, when and how they'll make payments.
Include as much information as you can to support the proposal so we can make a decision. This can include:
If your client’s account is case-managed, their case manager will need to submit the proposal.
Your client will need to file any outstanding returns for us to assess before we can make a decision. We’ll respond to your proposal within five working days and will contact you if we need more information. Your client should make the payments requested in the proposal during this time. We won’t charge some penalties during this time.