myIR - ceasing web logons when staff leave

As part of your staff exit process, please remember to cancel their myIR access. An owner, administrator or restricted administrator can do this.

Regularly reviewing and updating your agency myIR web logons is very important to stop former employees accessing sensitive client information on other devices.

Go to: Manage my profile> I want to…> Manage additional logons> select logon you want to cancel> Deactivate access.

You can access web messages from ceased web logons in the ‘All client messages’ dashboard. From here you can view all messages sent and received in date ranges of up to 2 weeks at a time.

Managing client messages