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Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

We track our progress towards achieving our mission and vision though the measures and indicators in our Performance Measurement Framework (PMF). Our PMF (on the ‘How to read out performance section’ page) shows the connection between the long-term results we want to achieve, the difference we want to make, the services we deliver, and how we use our resources to deliver for our customers.

Last updated: 02 Nov 2021
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