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Rotorua office temporarily closed | Our Rotorua office will be closed from 12pm 17 January 2025 until 30 January 2025. For anything urgent, you can call our contact centre.

We are based in 17 cities and towns and have 20 offices.

This year, we largely completed the optimisation of our property portfolio. Since June 2020, we have reduced the total area we lease by 29% and yearly rental costs by 31%. We continue to look for opportunities to consolidate the space we have, with work underway to combine 2 CBD sites in Christchurch Ōtautahi into 1 site and to explore options to better use space in the Asteron Centre in Wellington Te-Whanganui-a-Tara. Agreements have been signed for new sites in Nelson Whakatū and the North Shore in Auckland Tāmaki Makaurau. These sites will enable space to be used more efficiently and will be more cost-effective.

We also continue to look for opportunities to co-locate with other government agencies where possible. Finding a co-location partner that is a good fit for IR and its sites can be challenging. Some agencies have unique security or operational settings that would impact how we deliver services to customers or require changes to our sites to meet those settings.

We monitor 6 indicators of the performance of our property portfolio and vehicle fleet against organisational goals and government guidelines - 2 of 6 indicator targets were achieved.

Our buildings need to comply with fire safety regulations and the Building Act 2004. All sites have approved evacuation procedures. We did not achieve our target this year as 3 of our sites have outstanding trial evacuations. We are endeavouring to get these scheduled by the landlord. The building warrant of fitness for 1 of our sites is yet to be finalised. The landlord has completed the compliance checks and the local council has some outstanding actions to complete.

NABERSNZ is a system for rating the energy efficiency of office buildings. We have completed the first round of building energy efficiency assessments for our larger sites. The landlord for our 1 low-rated site has completed work to resolve the issue and a reassessment will be completed in 2024–25.

We did not meet our metro buildings utilisation target as a reduction in the number of people at 1 of our sites has caused the square metres per person to exceed the guidelines. We expect the utilisation of this site to improve due to planned recruitment in 2024–25.

Usage of our vehicle fleet has increased over the last year but is still below target. The increase in usage is the result of the removing old vehicles at sites where new ones have arrived.

90% of legislative compliance requirements met by their due date against a target of 100%.

  • 2023: 86%

100% of non-legislative compliance requirements met by their due date against a target of 100%.

  • 2023: 100%.

100% of front of house facilities which meet security standards against a target of 100%.

  • 2023: 100%

91% of NABERSNZ building energy efficiency assessments rated 4 or more for existing buildings and 5 for new buildings against a target of 100%.

  • 2023: 91%

92% of metro buildings where utilisation is no more than 16 square meters per person against a target of 100%.

  • 2023: 83%

21% utilisation of bookable vehicles against a target of 45%.

  • 2023: 18%
Last updated: 05 Dec 2024
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