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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

To better understand the tax compliance costs of small and medium enterprises (SME), we have undertaken research designed to produce a vast array of compliance cost-related information.

Small and medium enterprises compliance cost reports

2018 SME tax compliance cost report

The 2018 SME tax compliance cost report outlines the results from a survey of 6,003 small business done in September to October 2018. It shows the amount of time that small businesses spend on their taxes is the same as 2016, but costs have risen. Stress is a little higher and some businesses are struggling with changes to regulations or processes, but many are finding improvements made to Inland Revenue’s website and digital services are making things easier.

2016 SME tax compliance cost report

This report outlines the results from a survey of 4,028 small businesses about the time and cost of doing business taxes.

2014 SME tax compliance cost report

This report outlines the results of a qualitative study that was undertaken with small and medium enterprises (SMEs) to identify practical ideas that would help reduce their effort and stress in dealing with Inland Revenue.

2013 SME tax compliance cost report

This report outlines the results from a survey of 1,206 small business done between November 2013 and January 2014.

2004 SME tax compliance cost report

This report compares the results of the 2013 survey with the 2004 survey of small business compliance costs.

Last updated: 28 Apr 2021
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