Skip to main content

Budget 2024 | The Government has confirmed changes to personal income tax, the independent earner tax credit, in-work tax credit, and the minimum family tax credit. Find out more: Personal income tax threshold changes

If you disagree with a disputable decision or assessment we've made, or want to propose an adjustment to your tax return, you can start the disputes process. This is called a taxpayer-initiated dispute.

The disputes process is designed to resolve disagreements as quickly as possible by:

  • identifying all issues early
  • full disclosure of the facts and evidence
  • consultation between us. 

Find out about taxpayer-initiated disputes

Watch a video on taxpayer-initiated disputes

How the taxpayer-initiated disputes process works

Do you need professional advice?

We recommend that you get independent advice from an accountant or other professional tax advisor if you want to go ahead with your dispute. This is especially important if complex issues are involved. 

Because of the nature of the disputes process, we cannot fill in or draft any notices or forms on your behalf. However, we can help by explaining things like the forms you need and what time limits apply, or by referring you to our booklets and guides on the disputes process.

Your rights and responsibilities

Your rights and responsibilities as a taxpayer when starting the disputes resolutions process are outlined in Standard Practice Statement 23/01.

Last updated: 08 Aug 2023
Jump back to the top of the page